The prior blog discussed real secret government conspiracies and how most of them are “headless.”  As a practicing Cith, this article teaches you how to create your very own secret government conspiracy through fear mongering. In practice, there are many tactical moves that can kick a headless conspiracy into existence. These tactics oddly resemble Jedi […]

I am asked this question often, and the simple answer is “life.”  That is, I cheat. As an independent high end consultant in information technology, my job has me roaming the world, wheeling and dealing with: fortune 500 companies, large government agencies, and secret military projects.  At home life has forced me to come to […]

Project Train Wreck This summer I was on a train wreck of a project. This is normal from time to time but disconcerting especially when it is beyond our control.  Coming from the United States my cultural bias is to look past the failure and onto future successes – a great strategy when you are […]

Recently I inventoried the facets of NMS and hit a nerve. Part of this process involved using the deficient standards of FCAPS and ITIL and as I should have expected I got a lot of backlash from engineers. So what is my response? In short it is the same message (albeit less “padded”) that I […]

Consulting, when you get down to it, is mostly about people, namely: 1) know yourself, 2) know your clients, and finally 3) Navigate the gap between the two. Ironically, parenting is the same, though more difficult due to the charged emotions involved. In my case I got an extra dose of learning by leveraging my […]

Life isn’t fair. I think this reality was as daunting to me then as it is to my teenager today. As a young consultant do we ever work less than a 70 hour week? No, because the professional services manager doesn’t want to bother the sales team with a change order to extended the scope […]

It was the fifth call. I didn’t get it – what was it “they” didn’t get? The question burned in my mind after an unusually unpleasant interaction with yet another outsourced call center – this one for my Quicken Business software. But it was a Sunday, I had some free time, and I was up […]

Most of our consultants have at least 2 decades of experience. So it goes without saying that they speak their own language. The following directory of acronyms will help translate some of their texts. ATD:                 At The Doctor’s BFF:                 Best Friend Fainted BTW:               Bring The Wheelchair BYOT:              Bring Your Own Teeth […]