Today's Post: AMAZON GIVEAWAY 1/2/16-1/9/16: THE TERMINAL CONNECTION (PRINTED) =>
High end consulting for managing the enterprise IT infrastructure including: organizational structure, business processes, knowledge management, and tool infrastructure. Tool sets include:
Monitoring: IBM Tivoli, HP OpenView, CA Nimsoft, LogMarix (NerveCenter), EMC Smarts, Open Source (OpenNMS, Nagios, etc), etc
Performance: IBM Tivoli, CA Concord, Infovista, SevOne
Configuration: HP OPSWare, Alterpoint
Simulation: Mimic, Dynagen/dynamips
Ticketing (Incident/Problem/Service): BMC Remedy, Service-Now, Zendesk, Open Source (Bugzilla)
Our approach is dominated by our:
1) Decades of experience
2) Leadership in industry standards
3) Diverse, broad and deep social networks
4) Thinking outside the box, seeing past pedigree/labels, and instead focusing on what works as shown by past successes.
Lessons learned (i.e. mistakes) shaped our creed:
1) Do what we say
2) Take the risk and trust first
3) Focus on relationships, not transaction
4) Advocate clients, not vendors
5) Demystify, don't obfuscate
6) Admit when we are wrong
7) Always do what is right